I lost my internet connection at 10am, this morning. After doing my usual things to get it back, without success, I called Embarq, my phone company. The representative had me do this and that, some of which I had already done.
Then, which, is very unusual, he had me poke that small button on my router, for my wireless pc, with a pen, for 30 seconds. That returns settings to the default settings. The main pc was then able to get a connection.
I came back, in here, to this wireless pc and told him I did not have a connection here. He told me my router needed to be replaced and that the warranty was expired, a new one would cost $79.99. I said I was gonna check at Best Buy and he informed me I would not get the phone support from Embarq, if I did not buy it from them. I said ok, I will try some things, think about it and reboot my pc.
Wellllll, after rebooting my pc, I have internet but my connection is still looking for a network address. It ain't broke now, so I am not fixing it.
I have dealt with Sprint, now Embarq, over several years with my DSL not working. This is the first time they have told me I needed to buy from them because my equipment was faulty. It seems like their strategies have changed with their name. BEWARE
Reply With Quote
